Contact Us for Your Lock & Builders Hardware Needs 1-800-621-6869 |  

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WE TAKE PRIDE IN PUTTING TOGETHER THE RESOURCES YOU NEED SO YOU CAN GET YOUR PROJECTS DONE ON TIME AND ON BUDGET.  


questions or Need a Hand with a project?

  • Need to check if you meet applicable building codes?

  • Trying to figure out what products you should be cross-referencing?

  • Want a quick quote on a bid?

  • Need help with spec writing?


We can help.

Contact Us today to assist you on your next project.

  

AVAILABLE RESOURCEs just for you

+ Architects/Designers

Whether you are a developer, interior designer, or an archictect, knowing the dimensions and making sure you're in compliance is our highest priority in helping to make your job easier. Check out these resources:
View Spec Sheets
View Codes & Compliance
View Literature


+ Door Shops

From templates to installation guides, we've got you covered.
View Spec Sheets
View Templates
View Installation Guides

+ Prices

All prices are not guaranteed and are subject to change without notice.

+ Terms

Net 30 days from date of invoice on approved credit.

+ Minimum Charge

A service charge of $5.00 will be added on to orders of $50.00 or less.

+ Freight

All goods are invoiced FOB Chino, CA. Upon delivery of shipments to the carrier, title to, and the risk of loss or damage in transit for such shipments, passes to our customer.

+ Freight Allowance

Full freight will be prepaid on orders of $1,000 or more to a single destination in the continental U.S., by carrier and route of our choice. Shipments of less than $1,000 will not be shipped on a prepaid basis. If higher freight charges are incurred from customers specifying a carrier or route of their choice, the additional cost will be added to that customer’s invoice.

+ Shipping Terms

Shipping schedules are our best estimates and cannot be guaranteed. We are not responsible for any direct or consequential loss or damage resulting from an inability or delay in meeting shipping schedules. It is the customer’s responsibility to count the total cartons before he/she signs the bill of lading. Claims for shortages, damage, and/or incorrectly filled orders must be filed with our customer service department within 7 days of receipt of goods.

+ Returns

All merchandise returned for credit must have prior written authorization from the Pamex sales department. A Return Merchandise Authorization (RMA) number will be issued and a copy of this itemized list must accompany the returned shipment with a stated explanation for the return. All merchandise returned for credit must be in clear saleable condition. Requests for credit returns are allowed within six months of the original invoice date. All parts, special orders and non-stock items are not returnable. A 40% restocking charge will be assessed on returned merchandise. Any labor items, such as keying charges, are not eligible for credit. Freight for the returned merchandise is the responsibility of the returning party.


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